Privacy policy

Last Updated: July 1, 2025

We, NYUBYS Clothing GbR, operate this online shop using the Shopify platform. Protecting your personal data is very important to us. Below we inform you about the collection, processing, and use of your personal data when you use our online shop.

1. Data Controller

NYUBYS CLOTHING GbR
Email: support@nyubysclo.com

2. Personal Data We Collect

We collect and process personal data when you:

  • Visit our online shop

  • Create a customer account

  • Place an order

  • Contact us (e.g., by email)

The following data may be collected:

  • Contact details: Name, address, email, phone number

  • Payment information: Credit card details, payment providers

  • Order details: Purchased items, cart contents, returns

  • Communication content: Customer service inquiries

  • Technical data: IP address, browser, device type

We process this data based on Art. 6(1)(b) GDPR (performance of a contract), Art. 6(1)(f) GDPR (legitimate interest, e.g. improving our shop), or with your consent where required (Art. 6(1)(a) GDPR).

3. How We Use Your Data

We use your personal data to:

  • Process and fulfill your orders and payments

  • Deliver the products you purchased

  • Communicate with you (customer support, order updates)

  • Send newsletters and marketing materials (if you subscribed)

  • Analyze and improve our online shop and services

  • Prevent fraud and ensure security

4. Sharing Your Data

We only share your personal data when necessary, for example:

  • With Shopify, our shop platform (Shopify Inc., Canada)

  • With payment providers (e.g. Klarna, PayPal)

  • With shipping partners (e.g. DHL, Hermes)

  • With technical service providers that support our shop

Shopify may process data outside the EU. Shopify ensures appropriate data protection through recognized safeguards (such as Standard Contractual Clauses). You can find more information in Shopify’s Privacy Policy.

5. Cookies and Tracking

We use cookies and similar technologies to make our shop user-friendly, analyze user behavior, and display personalized advertising. You can manage or disable cookies in your browser settings.

Please also review our separate Cookie Policy for more details.

6. Newsletters and Marketing

If you subscribe to our newsletter, we will use your email address to send you information about our products and offers. You can unsubscribe at any time using the link provided in each newsletter.

7. Your Rights

Under the GDPR, you have the following rights:

  • Access: Request information about your stored personal data.

  • Correction: Request correction of inaccurate or incomplete data.

  • Deletion: Request deletion of your personal data, unless legal retention obligations apply.

  • Restriction: Request limited processing of your data under certain conditions.

  • Data Portability: Request to receive your data in a commonly used format.

  • Objection: Object to the processing of your data for direct marketing at any time.

To exercise your rights, please contact us at nyubysclo@gmail.com.

You also have the right to lodge a complaint with your local data protection authority if you believe we are processing your data unlawfully.

8. Data Retention

We store your personal data only as long as necessary to fulfill the purposes mentioned above or as required by legal retention periods.

9. Data Security

We protect your data using appropriate technical and organizational security measures. However, we cannot guarantee absolute security.

10. Changes to This Privacy Policy

We may update this Privacy Policy when necessary. The current version is always available in our online shop.

11. Impressum-Privatschutz (IP-Management)

Wir verwenden für die Verwaltung der an uns gesendeten Post die Dienstleistungen der IMPRESSUMPRIVATSCHUTZ GmbH, Ludwig-Erhard-Str. 18, 20459 Hamburg. Dieser Dienstleister bietet eine sichere und zuverlässige Postanschrift für unser Projekt (z.B. Impressum, Datenschutzerklärung, Widerrufsbelehrung und ggf. weitere Bereiche). Dies stellt auch unser berechtigtes Interesse im Sinne des Art. 6 Abs. 1 lit. f DSGVO dar. Wir haben mit Impressum-Privatschutz einen Vertrag zur Auftragsverarbeitung abgeschlossen und setzen die strengen Vorgaben der deutschen Datenschutzbehörden bei der Nutzung dieser Dienstleistung vollständig um. Weitere Informationen über Datenschutz bei Impressum-Privatschutz GmbH finden Sie hier: https://impressumprivatschutz.de/datenschutzerklaerung/